Terms & Conditions

Welcome to tshirtsquarefish.com. We are pleased that you have stopped by our website.

By using our site you accept these terms of use, so please read these terms and conditions carefully. If you do not agree to the following terms, please do not continue using our website.

This Website may be used for your own private purposes and in accordance with these terms of use.

The contents of this site are provided for general information purposes only.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

INFORMATION ABOUT US

Squarefishfashion.com is a site operated by Carolina Sánchez as a sole trader registered in the UK. As we are not registered for VAT, note that the prices of the products display in this website do not apply VAT.

If you want to contact us reporting any inaccurate information or you have any enquiry about these terms, you can bubble us here.

ACCESING TO AND AVAILABILITY OF OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice.

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, we will not be liable if for any reason our site is unavailable at any time or for any period.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website, such as the shop and newsletter mail service, will be accessible only if you have registered.

You are responsible for maintaining the confidentiality of the password chosen by you when you register on this Website and for restricting access to your computer and/or email address to prevent unauthorised access to your account.

UPDATE OF THE WEBSITE

Whilst we do take all reasonable steps to make sure that the information on this Website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.

All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

VISITOR PROVIDED MATERIAL

Any material that customers choose to send us we shall be entitled to copy, disclose or posted in our social media, such as facebook, twitter and blog, with the exception of personal information, the use of which is covered under our Privacy Policy.

Customers can´t use content of the Website in a malicious way or for criminal purposes.

Any misuse of the contents of the Website or the blog can be reported to the competent authorities.

We are not responsible for the misuse that others do with the contents of the Website.

Any comment in the blog from customers or users that may be offensive could be removed from the Website without previous notice.

When using this Website you shall not post or send to or from this website any material:

  • for which you have not obtained all necessary consents;
  • that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
  • which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above terms.

LINKS TO AND FROM OTHER WEBSITES

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

  • you do not damage our reputation or take advantage of it.
  • you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
  • you do not misrepresent your relationship with this website; and
  • the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent. You must not use any part of the materials on our site for commercial purposes without obtaining our consent.

Square Fish is a trademark registered in the Intellectual Property Office in UK.

PAYMENTS

All purchases will be placed through Paypal. You can pay with your own credit or debit card or you can use your own Paypal accound if you like.

SHOPPING FROM SquareFishFashion.com

Although Square Fish look for the best quality possible on the garments it sells, it is not responsible for that quality, because Square Fish doesn´t manufacture the garments.

When you shop in our Website you can check out by registering with us or as a guest. In both cases you will need to provide us your contact details (see our Privacy Policy). By creating an account you will be able to shop faster, be up to date on an order’s status, and keep track of the orders you have previously made.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products.

Once you have ordered an item you will receive an email with the confirmation of the order. This mail is to acknowledge that the order is in process but we will not deliver the item(s) until the payment has been received by us.

You will receive an invoice from us along with the purchase. Please, keep the invoice with you for possible refunds or replacements.

If you buy from outside the UK the cost of the products may fluctuate.

We deliver the goods as fast as possible; however, in case we don´t have the garment requested in stock or with custom made and personalized garments, please allow us to fulfill the delivery within 30 days from your order.

CARE OF THE GARMENTS

Printing inks and the paints that we use to personalized and customize garments are durable as long as you take reasonable care of them.

We recommend hand-washing the garments. In case you use the washing machine, we recommend to put the garments inside out and use cold water up to 30 °C maximum.

If you iron the garments, please do it inside out.

REFUNDS AND EXCHANGES

We are sure you will like Square Fish products; however, in case you are not entirely satisfied with your purchase, we are happy to exchange the product for the one you would like or give you a refund. There are three possible cases:

Exchange

Please send us an email to customerservice@shirtsquarefish.com with the subject “exchange” indicating your order number, name and contact details and the reason why you would like a replacement. You will have 14 days from the date you have received it to send the item you are not happy with back to us.

We recommend you use a delivery service to secure the return, otherwise we can not be responsible if the parcel gets lost in the post.

Once we received the item, we will proceed to send you a new item. You will have to pay for the expenses of this return though. Please, add a note to the parcel with the expecifications of the item you want. In case you have changed your address please include the new contact details inside the parcel as well.

Damaged or faulty goods

In case you receive a product that has been damaged during the shipment or that is faulty, we will be glad to refund it to you. You will have 14 days from the day you had received it to send it back to us. We will pay for the expenses of this return.

In case of damaged or faulty garments please send us an e-mail explaining what the issue is, along with your order number, to: customerservice@squarefishfashion.com

Cancellation

Customers can cancel an order within 7 calendar days after receiving the products, as long as all goods are in their original condition.

You must send us the item and pay for the post expenses of the return.

We recommend you use a delivery service to secure the return, and keep with you a certificate of posting.

Please note that we will not accept for exchange, refund or cancellation garments that have been worn, used or damaged by the customers. All items must have the original tag attached as it is in the garment when received and must be sent with the original wrapping.

Please also note that we will not exchange, refund or cancel orders for custom or personalized garments once they have been confirmed.

After receiving your parcel we will refund the credit/debit card you used for the purchase, within 30 days. In case of damage or error from us, the shipping expenses will be refund as well.

Please, post the parcel to:
Carolina Sánchez
99 Pedley Road
RM8 1XQ
Dagenham
Great London
United Kingdom